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Why didn't I receive an order confirmation email after my PayPal payment is completed? How can I contact for additional assistance? Is there any discount for bulk/volume purchases? How do I know if it is safe to shop with you? Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order. HERE ) immediately if you need to change the shipping address or cancel your order. How Do I Change The Shipping Address Or Cancel My Order ShippingĬountries, the listed product price is VAT excluded. The US warehouse, thus customs fee may occur, which won't be covered. Please contact us for detailed shipping fee.ģ. US Shipping does not include Alaska, Hawaii and Puerto Rico area. ➤ United States warehouse (Las Vegas, New Jersey)Ģ. Volume, it may take time for us to reply. Any problem, be free to contact strive to answer all emails as quickly as possible, but due to high email If you are satisfied with our products and service, please kindly leave us a

If for some reason the item is defective on arrival, please contact we can arrange a replacement. All sales of Open Box items are final and We will not accept returns of Open Box items due to cosmetic damage or

Warranty and are not eligible for any warranty extension offered to new Open Box items come with a 6-month warranty instead of the standard 18 months All items are tested to be working by a member of Open Box items are products that have damaged packaging or are otherwise not (4) repairs by an unauthorized service technician (2) use with another product or other damage or loss suffered by the use or (1) accident, misuse, abuse, vandalism or acts of God (including lightning and This limited warranty does not cover damages directly or indirectly arising or What Does This Limited Warranty Not Cover? Please refer to the Instructions inside each packageįor a description of proper use and care of the unit. Under normal use and use in accordance with the respective Product user manual,ĭuring the Warranty Period. We warrant that the Products are free from defects in materials and workmanship For Xiegu items, we provide a 1 year warranty.This warranty is non-transferable and proof of purchase from us or anĪuthorized dealer is required for warranty service.and other authorized dealers (except Xiegu).